Find and Support Your Passion/s

I recently posted a video on YouTube and my Facebook account on Passion. I was prompted to post the video based on two articles in the New York Times. I highly encourage you to watch the video and then identify and support your own passions.

You can see the video by going to my Facebook account or click on the title bar of this blog and it will take you to YouTube (if anything fails, you can also search “lisa spahr” on YouTube).

Thanks.

Excessive Waste, Urgent Need, Add Three Women

Wow. I attended a luncheon yesterday at the Edgewood Country Club with a dear friend Susan Lieber. I had recently asked Susan to support a charity I was working with (the Crohn's and Colitis Foundation). She stood ready to assist and in turn asked that I attend a fundraiser luncheon she was hosting for Global Links. "Where and when?" were my only questions. I'm honored to be able to work with charities and happy to lend a hand to friends who do the same.

Now, on to the "Wow". I had a vague idea as to what Global Links does. But, this luncheon delivered a far more powerful education. The founder of Global Links was there to share with us her vision when she started the group 20 years ago, in her garage with two friends. A local radio icon was there to introduce the founder. And, I was surrounded by fellow women business owners, some new faces and others that feel more like family. It was an amazing luncheon to say the least.

Global Links (in a nutshell) is an organization, mostly volunteer, that seeks to improve health care around the globe. They initially identified a huge surplus of medical waste in our country as well as a dying population in others- from lack of medical supplies! Connect the dots. We have very stringent medical safety protocols that demand we throw unused supplies out to landfills under a host of conditions. We also update our medical equipment, to remain state of the art, far more frequently than most countries. Therefore, why don't we donate our unused supplies (that are still sterile and available for us) and our gently used equipment to places where others have little to nothing? Seems like a no brainer to me!

One quick story that our beloved radio host shared with us, was her own volunteer (2 hours a week) experience. She was counting maxi pads and then putting so many in a zip lock bag for dissemination when the volunteer coordinator told her to add a "cheesecloth-looking item". She asked what on earth it was? The coordinator demonstrated for her that if you gently pulled it a part it was a rudimentary pair of underwear. After all, what good does a maxi pad for a woman who doesn't have underpants to place it in? The vision of a woman having to bleed down her legs crossed my mind and I was struck in a profound way. We take so very much for granted each and every day. Can you imagine a hospital not being able to save your life simply because they don't have the sutures to seal your wound after surgery? Why perform a surgery if you can't seal the opening and the patient will die anyway?

As March is Ethics Awareness Month- I encourage you to make ethical daily living choices that bear Global Links and the people it serves in mind. Let's reevaluate the way we live and dispose of so much. Let's all make a commitment to live better.

If you wish to visit Global Links- please do. The site is http://www.globallinks.org/

Winning Attributes

I've observed thousands of people over the years, as part of my work and as part of my natural interest in learning and observing behavior. I've come to identify limiting as well as successful attributes and behaviors in people. I examine and refine this list to benefit my clients as well as myself. I'll share a few examples with you today- as we prepare for our new year and to be our best selves.

Be Social- in a good and balanced way- and you'll be rewarded with great relationships
Believe it or not I was a shy child in many respects. At the age of 12 I realized that to build relationships with others you need to be social. As an only child that didn't come naturally to me. I had to work at it. And, I had to work hard to discover how to do it well and in a balanced way. I remember at one point getting it very wrong- and believing that I had to give people my toys to have them like me. There were a lot of growing pains.

Be a Great Networker to promote yourself, your business and help others
I had a friend who seemed to know everyone. She could solve any problem by picking up the phone. She was a giver. A helper. I admired her. I was in my early 20's when I met her in Philadelphia. I knew then that she was on to something with her incredible social skills. I later came to see that it was networking at its best. I mirrored her in the things she did and began to harness my own abilities as a networker.

Observe Others to be Your Best
Look to other people to see how you can improve. I'm not suggesting that you compete and compare yourself with others to the point of losing who you are- however, I am advocating that you step away from yourself to examine attributes of others that could enhance who you are. You can teach an old dog new tricks! You can become and do things that you haven't before. You can live your life the way you want to. It truly is a personal choice that you have to become the person you want to be- free of any limitations that have been set at your doorstep in days before. One small example of this is public speaking. If you would like to be better at it there are groups you can join, books you can read, coaches you can hire, etc.... Thousands of people harness this skill every year. You are no different. You can become a great speaker if you want to.

I wish you health, happiness and prosperity in 2009!

Trim the Fat.... its long overdue

I try to navigate around all of the negative talk- recession, lost jobs, no money.... yadda yadda yadda. It does little good to hear it. And, even worse, to hear it frequently is enough to make sure your will is up to date and check your supplemental insurance fine lines.

Make no mistake, I'm far from the "safe zone" as I have 2 of 4 family members being laid off this year (in manufacturing and labor positions). But, I don't think that surrounding yourself with this type of discussion does anything positive to move you and your family forward.

Winners don't wallow. They assess, pick up, and move on.

Now, on to the point of my blog. Get your firing gloves out. Not the ones for pottery. The ones that you wear when you have to let people go. Its unpleasant but necessary. Especially necessary now, if you ask me. You should have done it long ago but you thought you'd let them slide. Slide no more.

Take a hard look around and fire the people who shouldn't have been on the payroll to begin with. They don't do their work well. Their position is obsolete. They have no productive place in your shop.

Recognize your responsibility. You have a responsibility to keep your business profitable or afloat during hard times. You have a responsibility to your employees to give them a decent, safe, and positive work environment. Now, they have a responsibility to you. They have the responsibility to show up, do well, and take their job seriously. If they don't do that- get rid of them. If out of 8 hours you can only see 2 hours of production- you have a responsibility to investigate that. How can that be positive and productive for your business- and for your harder working employees?

Now, I'm not advocating firing from the hip or haphazardly. There is a right way to do it and many wrong ways. You also have the responsibility to ensure people know what gets them fired- and what keeps them on. And, you have a responsibility, in my opinion, to train or retrain them to see if you can keep them on. But, if not, let them go and show your respect for your business and your harder working employees.

We can all cut the fat- in our work and home lives. Its a necessary element to growth and productivity.

Get firing. If you can't do it, hire someone who can and will.

Happy Holidays. (insert tongue in cheek here)

Phone Etiquette

In a conversation at a networking meeting last week someone brought this subject up, again. Phone etiquette. Do you realize how important it is?

How many times do you have to ask, "what?" when someone speaks to you on the phone? Sometimes the way they answer allows you to see their messy desk and dash across the office with their phone in hand. They are speaking so quickly you have to ask what language they are speaking in. Or, you are tuned in to the fact that they hate their job. You can hear that in their voice too.

Have a training for your staff on communications. Include telephone etiquette and express why its important.

Basic tips:

• Speak slowly and clearly
• Repeat and confirm critical information (phone numbers, credit card details, dates and times of appointments, ...)
• Be pleasant and polite
• Don't allow your personal life in your phone voice or conversation with a client or potential client
• Follow the Golden Rule

Why is phone etiquette important?

• You and your company will be judged by how someone answers and is treated on the telephone
• Clients call you. Clients are revenue. Upset clients. Upset revenue.
• You have an opportunity to promote you, your business, your product and your philosophy when you interact with someone on the telephone- use it to your advantage
• You have a responsibility to be a good steward in the community and here is one of many chances to do that. Treat people well and they will do the same for you.

Schedule that training today. Get company input. Reward great phone etiquette. Make 2009 your year to shine.

Foodie Fundraising - Women's Initiative

I am blogging today instead of Friday as I'll be too full of Turkey to do anything (not really, it just sounded good).

I'd like to remain on my thankful thoughts this week by sharing with you an extraordinary new initiative that I'm honored to be a part of... Foodie Fundraising. Foodie Fundraising features my book World War II Radio Heroes: Letters of Compassion (2008).

Foodie Fundraising is a new site and project by Debra Dion Krischke. She is passionate about supporting women worldwide- as am I. She has created Foodie Fundraising to feature several gift items that can be purchased with the goal of giving some of the purchase price to women's initiatives worldwide.

I encourage you to visit Foodie Fundraising at http://www.foodiefundraising.com/ and shop for the holidays. Also, pause for a moment to imagine the lives that so many women are living - often without the necessities and luxuries that we've become accustomed to. Imagine living one day without clean water. Imagine living without electricity. Or worse, imagine dreaming about a life free of violence toward you or your children.

What are you most thankful for?

Creating Your Plan for 2009

Now is the time to lay out your life map for 2009. Here's an quick step version of how to do that.

1. Spend some time in thought- what do you want to accomplish in 2009, why, and what are the small steps to get you there
2. Write down your goals, rationales for those goals, and timelines for the small steps
3. Tell everyone about your goals. Share your written plan with them so they can support you. Encourage them to have a plan and encourage each other.
4. You must hold yourself accountable to the steps and timelines- or find someone who will hold you accountable (remember, this is your life- don't cheat yourself out of another year)
5. Review your goals daily, weekly, monthly, quarterly and annually (depending upon how they are written)
6. Forgive yourself for minor missteps and get back on the plan immediately (we all eat a little chocolate while on a diet)
7. Reward yourself for the milestones you achieve
8. Repeat as necessary

My plan also includes data on my status; what did I accomplish this year; what attributes do I have that allow me to achieve my goals; what am I thankful for; what are my 5 year and life's goals; etc..... This is more like a report or guide versus a single piece of paper. I run my life rather than let life run me. This guide helps me do that.

Happy 2009!

Reading to Guide You

Clients and friends often ask my advice on reading materials for various outcomes. Here are my general thoughts.

I highly encourage you to be a active member of any national or international groups in your profession. Pick only one and become a part of it. Make sure they deliver at least monthly news from the field (peer reviewed ideally)- what is working, what's not, and what is on the cutting edge. Remember that your education shouldn't stop at any point in your successful career. You should be at the height of up-to-date knowledge in your field, know the key players well, and contribute to the information sharing.

As a business person I subscribe to Inc., Fast Company, Entrepreneur, and Forbes Magazines. I subscribe to a few others but have to confess that they don't excite me very much. Forbes, is in fact on the lower side of enjoyment for me, but I love the Executive Women issues that come out seasonally.

Read for education, inspiration, enjoyment for the field and to break away from the normal day-to-day stuff. Your brain needs it. Your business needs it.

Oh, and for pleasure, I subscribe to Cooking Light and Real Simple. They just make my life better.

I encourage you to comment on your own reading lists (books, blogs, magazines, etc...).

Happy Reading!

What is Your Formula?

I hear it often. "Lisa, how did you do that?" That question is one of the pivotal keys to my becoming a life coach. I wanted to help others "do that"- whatever that was for them.

People are often disappointed with me when I can't answer them the way they want. They are looking for a course that I took, a book I read, an experience I had- that they can replicate to do the same thing. It just doesn't work that way.

Its like asking a painter how they paint or how they become inspired. Its a really hard question to answer.

Or, asking the engineer to explain how they are doing their work- it would take hours, days and maybe weeks. If they give you the broad answer you might be unhappy- you want more- yet you don't want to spend the 4+ years in education that they did learning their trade.

I often say, "that's just who I am and what I do". That isn't good enough for them. They want more. I understand that.

The truth is it comes naturally for me- because of my formula.

I get paid to give advice. And, I'd like to say that I think my advice is spot on at least 90% of the time. How do I derive at such advice- that is successful? Well, the answer is in my formula. We all have one.

The formula includes my 18 years of formal education, the dozens of various courses I took outside of that; my 23 years work experience (yes, I've been working since the age of 12) for small shops and large corporations; my upbringing and background; my voracious learning, observation and reading; my methodology for decision making and processing; the company I keep; my beliefs; my values; my creativity; ..... you see where this is going. Who I am is how I work. A simple answer doesn't exist to "how I do it".

What's your formula? How do you do what you do?