Dear Department Store Trainers,
Hello. I beg you... to train your employees more on common sense and courtesy then on the decision tree dialogue.
Today I was in a very popular department store, although truth be told, I only visit once a year on average (I'm just not a big department store shopper). The friendly (good point) clerk greeted me and proceeded to ask if I wanted to use my department store credit card today. "No." I replied. "Would I like to save 5%?" She asked. "No," again I replied. After all, 5% of the whopping $20 I was spending seemed silly - especially since I didn't need another credit card EVER. So, all of this would have been fine by me, this dialogue. Until... she asked me again, twice, if I wanted a credit card... just in different ways. One instance was a simply ploy, telling me that it only took 90 seconds to apply and begin reaping the rewards. The other was asking if I was "sure" that I didn't want to apply and save big. I'M SURE!!!!!!!!!!!! Thank you. (trying to continue to be pleasant through the teeth that are clenched together as the steam begins to blow)
It only went downhill from there. "Do I have email?" she asked. "No." I replied. That garnered a funny look. Of course I have email. I just didn't want to give it to her. Then, she went on to ask for my zip code, as if it was required. "You don't need that," I responded. She was as done with me as I her. :) Finally I sighed.
Marketing I get. I love it in fact. Upselling I get too. Rudeness and badgering are beyond my ability to accept, with a smile.
When your employee encounters someone who is reluctant to open a charge account to save $1, don't ask them 3 times. And, when meeting reluctance, ask, only once and nicely, "may we have your email to send you coupons in the future...."? The defining characteristic there is ASKING and OFFERING RATIONALE THAT IS A BENEFIT FOR THE CUSTOMER. It's not rocket science people, just common sense and courtesy. But, dare I ask for that in this day and age.....
The morale of this story is that this episode has now decreased my pilgrimage to this department store, Kohl's if you must know, down from once a year to NEVER AGAIN. My peace of mind and my wallet will thank me.
Many thanks and most sincerely,
Lisa Spahr
Customer (once upon a time) and business coach (one who practices what she preaches)
Showing posts with label lisa spahr. Show all posts
Showing posts with label lisa spahr. Show all posts
Friday, May 25, 2012
Friday, May 11, 2012
Coaching Moment #205 Focus for 10 Minutes
#205 Focus for 10 Minutes
Most of us proudly boast that we can multi-task with the best of them. But research has shown us that we lose in the end. Those who can focus on one thing, even for a short time, get more done with greater quality. So, focus for small chunks of time on one thing and see how it works for you. Be open to new behaviors and habits.
Most of us proudly boast that we can multi-task with the best of them. But research has shown us that we lose in the end. Those who can focus on one thing, even for a short time, get more done with greater quality. So, focus for small chunks of time on one thing and see how it works for you. Be open to new behaviors and habits.
Friday, February 17, 2012
Getting Started in the Gym.... Baby Steps
Instead of a weekly coaching moment, I'm offering something that I've recently reminded myself of. Most of you who know me know that I've battled weight much of my life. I've won and lost more than 50 lbs at times, and then the weight crept back on over a few years. Now with two children under my belt, quite literally, in less than 18 months, I'm back on the saddle (so to speak). And, it feels great. Only 4 gym visits down but I feel amazing already- and committed.
Here's my suggestions/reminders to those of you who need some motivation:
Lisa
Here's my suggestions/reminders to those of you who need some motivation:
- Rome wasn't built in a day. Don't overdo it and don't expect to have that awesome bod in a week or month.
- Start slow but start.
- Go to the gym on a regular schedule. I'm opting for every other day and being open to bumping that up in the future, but this is the minimum.
- Do something at the gym, even if it is only for 15 minutes. Yes, I said that. The commute may take you longer than the time you are there, but make sure you get there and do something. It could be a moderate walk on the treadmill. (Don't let anyone intimidate you. They all started somewhere too.)
- Work on forming the habit then work on perfecting the actions.
- Get yourself some good shoes and a comfortable outfit (or two). Feeling good in what you are wearing will help feel good and not feel self conscious.
- Work smart. If you can, hire a trainer- one who's been there and respects your journey (make sure they aren't going to try to kill you and decrease your motivation to go- I've had this happen).
- As you form the habit of going, you'll become more comfortable with the layout of the gym, equipment, and your abilities.
- Increase your workouts by time and effort.
- Set goals.
- If you want more recommendations or suggestions, email me.
Lisa
Friday, February 5, 2010
How Many Times Do I Need to Ask?!
I advocate all of my clients, as I do myself, clean out their email boxes. Rid yourself and your box of those lists that you subscribed to eons ago and never read. Sure, you mean to get to them … but you never do. Stop spending precious time receiving, reading the sender and subject line, agonizing over when you’ll get to read them and moving on to the next (without deleting!). Just unsubscribe. Do it today.
All reputable lists and businesses have unsubscribe instructions at the bottom of their messages. Some may be a link to take you somewhere to unsubscribe and others may ask you reply and type “unsubscribe” in the message line. Either way, do it. If the instructions are not there, reply or ask the associated administrator (you can normally find him/her listed on their message or website) to unsubscribe you. Its not personal folks. Its time management. And, it is National Time Management Month.
I was very perturbed this week by two different entities who continue to send me mail even though I have unsubscribed – at least twice to both! One, I’ve attempted to unsubscribe no less than 4 times via their stated channels at the base of their email. And, still I get emails… month after month. Before calling upon our finest at the Federal Communications Commission (FCC), I figured I’d give them one final email to request an unsubscribe (to a personal email box at the entity) noting my multiple attempts to unsubscribe. Funny thing is that I remember an email being sent by one of the members about 2 years ago (to all) screaming about how s/he has asked to unsubscribe multiple times to no avail. So, they blasted the group shaming them. I feel their pain.
As someone who mails out messages via lists (multiple ones) I take it very seriously. I try not to clog anyone’s box with someone I wouldn’t want myself. I also respect everyone’s time management and changing interests and welcome unsubscribes (although I am also sorry to see them go).
Businesses and entities don’t realize how their failed systems, or lack of care for members needs, jeopardizes them far greater than an email communication. When we ask for assistance or make a request and its not handled we lose faith in the products and services of that entity. We also get disgusted at their poor oversight and management. Do you dare think we’d entertain using them in the future… for anything?
Keep cleaning those in boxes. Unsubscribe and note who and when you unsubscribed to a list. If you get another communication, directly email someone related to that group and share your experience and second your request. If that doesn’t work check out the FCC website and file a complaint.
All reputable lists and businesses have unsubscribe instructions at the bottom of their messages. Some may be a link to take you somewhere to unsubscribe and others may ask you reply and type “unsubscribe” in the message line. Either way, do it. If the instructions are not there, reply or ask the associated administrator (you can normally find him/her listed on their message or website) to unsubscribe you. Its not personal folks. Its time management. And, it is National Time Management Month.
I was very perturbed this week by two different entities who continue to send me mail even though I have unsubscribed – at least twice to both! One, I’ve attempted to unsubscribe no less than 4 times via their stated channels at the base of their email. And, still I get emails… month after month. Before calling upon our finest at the Federal Communications Commission (FCC), I figured I’d give them one final email to request an unsubscribe (to a personal email box at the entity) noting my multiple attempts to unsubscribe. Funny thing is that I remember an email being sent by one of the members about 2 years ago (to all) screaming about how s/he has asked to unsubscribe multiple times to no avail. So, they blasted the group shaming them. I feel their pain.
As someone who mails out messages via lists (multiple ones) I take it very seriously. I try not to clog anyone’s box with someone I wouldn’t want myself. I also respect everyone’s time management and changing interests and welcome unsubscribes (although I am also sorry to see them go).
Businesses and entities don’t realize how their failed systems, or lack of care for members needs, jeopardizes them far greater than an email communication. When we ask for assistance or make a request and its not handled we lose faith in the products and services of that entity. We also get disgusted at their poor oversight and management. Do you dare think we’d entertain using them in the future… for anything?
Keep cleaning those in boxes. Unsubscribe and note who and when you unsubscribed to a list. If you get another communication, directly email someone related to that group and share your experience and second your request. If that doesn’t work check out the FCC website and file a complaint.
Thursday, January 14, 2010
Are You One of Them? 50%+ Dissatisfied with Job
A KDKA report (linked to this title) highlighted a finding that more than 50% of us are unhappy with our work. Wow. That is the greatest amount of dissatisfaction in the 22-year history of the ongoing report.
Reasons cited include:
Good employees (those you want!) want to be challenged. They want to be equally rewarded for their work too. (Imagine that!) They look FOR responsibility not "assistant-forever" positions with lower than livable wages and hours that would make the Department of Labor cringe.
I have clients who are willing to make less and work in non-profit- where they can make a difference or feel as though they can.
I have clients who are seeking to contribute their 15+ years of corporate board knowledge to something greater than themselves.
Now is the time. The time to seek fulfilling work that actually fulfills you. To step out of your routine and try something new in the name of enrichment.... to your life.
I really hate to see a great employee who has lost any shine to their work and their relationship to their work. We see them all the time. Help them out by telling them about this survey. They are not alone. They are now the majority. There is hope out there... for those who dare to venture.
Reasons cited include:
- Jobs are not interesting (my interpretation....Help! I'm bored!)
- Wages are not keeping up with inflation ...(money doesn't go as far as it used to)
- Health care is skyrocketing and taking more of my pay (see above)
Good employees (those you want!) want to be challenged. They want to be equally rewarded for their work too. (Imagine that!) They look FOR responsibility not "assistant-forever" positions with lower than livable wages and hours that would make the Department of Labor cringe.
I have clients who are willing to make less and work in non-profit- where they can make a difference or feel as though they can.
I have clients who are seeking to contribute their 15+ years of corporate board knowledge to something greater than themselves.
Now is the time. The time to seek fulfilling work that actually fulfills you. To step out of your routine and try something new in the name of enrichment.... to your life.
I really hate to see a great employee who has lost any shine to their work and their relationship to their work. We see them all the time. Help them out by telling them about this survey. They are not alone. They are now the majority. There is hope out there... for those who dare to venture.
Tuesday, January 5, 2010
Order Champions Audio's BOGO Offer until January 31, 2010
If you joined the Series after a Seminar, don’t worry. If you aren’t a Champion Member but really want a previous Seminar, don’t worry. If you want the audio version of the Seminar as a refresher, don’t worry. …
You can now order previous seminars. Seminars will be delivered to your email inbox.
Current Champions and Coaching Clients pay $15 per Seminar- NOW BOGO until 1/31/10
Non-Members pay $25 per Seminar- NOW BOGO until 1/31/10
Contact lspahr@spahrconsulting.com for the easy-to-fill order form and seminars will be sent to you within 24 hours.
Image Matters: How you and your business look effects your wallet!
Social Science research proves that those who are attractive get more… more attention, more assistance and more money. What exactly does attractive mean? Attractiveness isn’t just measured in height, hair and eye color. How can each of us improve our attractiveness and our image to “attract” more clients… and more money. In this no-holds barred series you’ll learn practical tips and actionable steps that you can employ immediately to boost your personal and business growth. The series will be led by professionals in the field, may include outside guests and speakers, and will include networking with other professionals.
Cultivating the Leader in You!
There are more than 295,000 books on leadership at Amazon.com. Wow. Where do you begin?
Are you born a leader or do you learn and practice leadership? What are the top 5 qualities that a leader must possess to be effective? Who determines your effectiveness? This seminar will give you the formula for cultivating the leader in you- in an hour! Beat that!
Marketing 101 for You and Your Business!
Without marketing there would be no business. People need to know you exist and feel compelled for some reason to reach out to you- to become your customer, consumer, member, etc… How do you get the right kind of attention to drive your business in the right direction? We’ll explore marketing in today’s world at the next Champions Meeting.
To Harness or Not to Harness the Electronic Power of Blogs, Social Networking and Newsletters!
“I have a plaxo, facebook and linked in profile, I think, but what does it all mean?” Know when and what to do with those online sources such as social networking sites, blogs and newsletters. This seminar will help you navigate the confusion and headache of where to spend your time- and on what!
Becoming the Communicator You Always Wanted to Be (and thought you were)!
Its like customer service, we all think we’re great at it. But, our communication can cost us dearly when we don’t get it right. And, the rewards for doing it well are enormous. Learn the 1-2-3 strategy to better communications at home and work. BONUS FEATURE- media communications made easy. Make your 20 seconds of fame count!
Building Your Wealth in a Tough Economy: Easy Tips You Can Live With!
Everywhere you go you hear about layoffs and smaller budgets. How has the economy effected your home, job, and lifestyle? We’ll examine the concept of wealth and give you dozens of tips to build your wealth amidst the bleak outlook!
Finding Time for Greatness! A Time Management Workshop
There are only 24 hours in a day, supposedly 40 working hours in a week, and the CDC recommends 8 hours of sleep each night (that’s 48 hours each week). We are limited by time yet most of us don’t use it effectively when we have it. Finally, a one- hour workshop that will help you identify and win the time you deserve, to do the things that are most important to you. Join us at 3:30 PM, promptly. J
Leadership Traits and Principle of the Marine Corps: Leverage Military Skill and Experience in Your Business
Since its inception the military has designed world-class leadership programs and fostered some of the preeminent leaders of our country. Sergeant Lee Wagner, of Waddell and Reed, will share the leadership traits and principle of the Marine Corps with attendees. He will use specific examples from his time in the Marines and discuss the transition from the military to how he uses them in his practice today.
Crypto-effectology – Finding Your Hidden Effectiveness
We all have strengths and talents. So why are some people more successful than others? Here is a hint: it is not because they are more talented than everyone else. It is not what talents and strengths you have, but how effectively you use them. Spend an hour with us on June 16th at 3:30 PM and discover how you can leverage your strengths and talents to achieve greater success in your life!
Writing a Book: From the thought to the publisher!
I hear it all the time. I’d like to write a book. ... So why do so few people actually get it done? Its stamina coupled with know-how. It’s designing actionable steps that turn into getting the job done. Learn those steps. Finally overcome, “I wanted to…” with “I did…”
Improving Your Memory at Any Age!
I don’t know about you but if I don’t write it down, it’s GONE. I forget things if I don’t have a gadget (blackberry, note or otherwise) to remind me. Sure, its part learned behavior but also part cognitive decline… and I’m only 35! The GREAT news is that we can increase our cognitive capacity today and benefit for years to come. Let’s learn together.
Rhetoric…
What is it? Is it a good or bad thing? People use it to taut the achievements of others but they also say it as though it was just “empty talk”. Together, with a guest speaker, we’ll get to the bottom of rhetoric.
Annual Goal Setting and Achievement
That title could be boring and evoke avoidance on the part of many people… but not Champions. We are familiar with setting goals and attempting to achieve them. We win some and lose others. This seminar will give you tips and hints as to how your annual goal setting session (for all goals) should be structured. We’ll explore individual examples to find a system that will work for you.
How do you look… on paper? Resume and Bio Seminar
Your going to be speaking at your local Chamber and you need a bio stat! You want to be prepared for a job hunt if the worst occurs but you’ve not updated your resume in years. We’ll discuss current trends and give you tips to make both of these documents viewer ready.
You can now order previous seminars. Seminars will be delivered to your email inbox.
Current Champions and Coaching Clients pay $15 per Seminar- NOW BOGO until 1/31/10
Non-Members pay $25 per Seminar- NOW BOGO until 1/31/10
Contact lspahr@spahrconsulting.com for the easy-to-fill order form and seminars will be sent to you within 24 hours.
Image Matters: How you and your business look effects your wallet!
Social Science research proves that those who are attractive get more… more attention, more assistance and more money. What exactly does attractive mean? Attractiveness isn’t just measured in height, hair and eye color. How can each of us improve our attractiveness and our image to “attract” more clients… and more money. In this no-holds barred series you’ll learn practical tips and actionable steps that you can employ immediately to boost your personal and business growth. The series will be led by professionals in the field, may include outside guests and speakers, and will include networking with other professionals.
Cultivating the Leader in You!
There are more than 295,000 books on leadership at Amazon.com. Wow. Where do you begin?
Are you born a leader or do you learn and practice leadership? What are the top 5 qualities that a leader must possess to be effective? Who determines your effectiveness? This seminar will give you the formula for cultivating the leader in you- in an hour! Beat that!
Marketing 101 for You and Your Business!
Without marketing there would be no business. People need to know you exist and feel compelled for some reason to reach out to you- to become your customer, consumer, member, etc… How do you get the right kind of attention to drive your business in the right direction? We’ll explore marketing in today’s world at the next Champions Meeting.
To Harness or Not to Harness the Electronic Power of Blogs, Social Networking and Newsletters!
“I have a plaxo, facebook and linked in profile, I think, but what does it all mean?” Know when and what to do with those online sources such as social networking sites, blogs and newsletters. This seminar will help you navigate the confusion and headache of where to spend your time- and on what!
Becoming the Communicator You Always Wanted to Be (and thought you were)!
Its like customer service, we all think we’re great at it. But, our communication can cost us dearly when we don’t get it right. And, the rewards for doing it well are enormous. Learn the 1-2-3 strategy to better communications at home and work. BONUS FEATURE- media communications made easy. Make your 20 seconds of fame count!
Building Your Wealth in a Tough Economy: Easy Tips You Can Live With!
Everywhere you go you hear about layoffs and smaller budgets. How has the economy effected your home, job, and lifestyle? We’ll examine the concept of wealth and give you dozens of tips to build your wealth amidst the bleak outlook!
Finding Time for Greatness! A Time Management Workshop
There are only 24 hours in a day, supposedly 40 working hours in a week, and the CDC recommends 8 hours of sleep each night (that’s 48 hours each week). We are limited by time yet most of us don’t use it effectively when we have it. Finally, a one- hour workshop that will help you identify and win the time you deserve, to do the things that are most important to you. Join us at 3:30 PM, promptly. J
Leadership Traits and Principle of the Marine Corps: Leverage Military Skill and Experience in Your Business
Since its inception the military has designed world-class leadership programs and fostered some of the preeminent leaders of our country. Sergeant Lee Wagner, of Waddell and Reed, will share the leadership traits and principle of the Marine Corps with attendees. He will use specific examples from his time in the Marines and discuss the transition from the military to how he uses them in his practice today.
Crypto-effectology – Finding Your Hidden Effectiveness
We all have strengths and talents. So why are some people more successful than others? Here is a hint: it is not because they are more talented than everyone else. It is not what talents and strengths you have, but how effectively you use them. Spend an hour with us on June 16th at 3:30 PM and discover how you can leverage your strengths and talents to achieve greater success in your life!
Writing a Book: From the thought to the publisher!
I hear it all the time. I’d like to write a book. ... So why do so few people actually get it done? Its stamina coupled with know-how. It’s designing actionable steps that turn into getting the job done. Learn those steps. Finally overcome, “I wanted to…” with “I did…”
Improving Your Memory at Any Age!
I don’t know about you but if I don’t write it down, it’s GONE. I forget things if I don’t have a gadget (blackberry, note or otherwise) to remind me. Sure, its part learned behavior but also part cognitive decline… and I’m only 35! The GREAT news is that we can increase our cognitive capacity today and benefit for years to come. Let’s learn together.
Rhetoric…
What is it? Is it a good or bad thing? People use it to taut the achievements of others but they also say it as though it was just “empty talk”. Together, with a guest speaker, we’ll get to the bottom of rhetoric.
Annual Goal Setting and Achievement
That title could be boring and evoke avoidance on the part of many people… but not Champions. We are familiar with setting goals and attempting to achieve them. We win some and lose others. This seminar will give you tips and hints as to how your annual goal setting session (for all goals) should be structured. We’ll explore individual examples to find a system that will work for you.
How do you look… on paper? Resume and Bio Seminar
Your going to be speaking at your local Chamber and you need a bio stat! You want to be prepared for a job hunt if the worst occurs but you’ve not updated your resume in years. We’ll discuss current trends and give you tips to make both of these documents viewer ready.
Friday, November 13, 2009
Author Interview on KDKA Pittsburgh Today Live
Celebrating Veterans Day this week, I was honored to be on KDKA's Pittsburgh Today Live show. View the show segment here: http://kdka.com/video/?id=65063@kdka.dayport.com
Friday, November 6, 2009
Failed Systems and Positive Reinforcement
I was really appalled by the tragic story of a young woman being attacked at her high school dance in Richmond California the other week. As a psychologist I am familiar with, although do not condone, the social workings of individuals in groups who watch crimes but do not report them nor help the victim. It was such a heinous crime with so many opportunities for people to do the right thing, and they all failed. I applaud the young woman who finally notified authorities when she heard people talking about the crime. She did the right thing.
But, as I was reading about the case a few statistics popped out at me. According to a report from CBS News (linked in this blog title), Richmond High School has a truancy rate of 69% AND had 19 student murders last year. You can read that again if you need to. It bears re-reading.
Now, if this isn’t a “failed state” or entity I haven’t yet seen one. This is a broken system. The billion dollar question is what do you do with a poor system?
What would you do if your business was broke? Your family wasn’t working? I am hoping the answer is to realign the priorities and make sure the members are on board. Bring in the experts to fix the problem. Who the experts are is a matter for another book, let alone blog.
The answer is NOT to positively reinforce school failure with dances and other unnecessary social elements when the basics of education are not being met. We do not need to throw gold stars at failing systems. I was sickened to read one school official quoted as saying the “dance was a success”. Ask the victim if she agrees with that.
(If I were Queen for a day) I would recommend this school be taken over immediately, by some entity- we can argue which one- that can instill order and ensure that students are afforded the basic necessities of a good education: safety, books and materials, teachers, counselors, discipline and order, respect, a learning environment, etc… All other elements are unnecessary.
Wow. You might be saying. You’re tough! I am. I am also the product of an alternative school. My high school had only the necessary elements listed above. We didn’t have dances. We didn’t have sports teams and mascots. We didn’t have elements that set people up for failure (including events that attract drinking and trespassers). We had books, teachers, and a whole lot of learning. We all chose to be there for 3 to 6 hours a day and then most of us went to work somewhere for the remainder of the day. If you missed 3 days (without a medical excuse) you were out. Out. You couldn’t come back. Yes, this was a public school.
Don’t reward failed states, failed systems. It’s adding fuel to the fire. Get control of what you can. Find others to do what you can’t.
Know your numbers. 69% truancy is not something to be proud of.
But, as I was reading about the case a few statistics popped out at me. According to a report from CBS News (linked in this blog title), Richmond High School has a truancy rate of 69% AND had 19 student murders last year. You can read that again if you need to. It bears re-reading.
Now, if this isn’t a “failed state” or entity I haven’t yet seen one. This is a broken system. The billion dollar question is what do you do with a poor system?
What would you do if your business was broke? Your family wasn’t working? I am hoping the answer is to realign the priorities and make sure the members are on board. Bring in the experts to fix the problem. Who the experts are is a matter for another book, let alone blog.
The answer is NOT to positively reinforce school failure with dances and other unnecessary social elements when the basics of education are not being met. We do not need to throw gold stars at failing systems. I was sickened to read one school official quoted as saying the “dance was a success”. Ask the victim if she agrees with that.
(If I were Queen for a day) I would recommend this school be taken over immediately, by some entity- we can argue which one- that can instill order and ensure that students are afforded the basic necessities of a good education: safety, books and materials, teachers, counselors, discipline and order, respect, a learning environment, etc… All other elements are unnecessary.
Wow. You might be saying. You’re tough! I am. I am also the product of an alternative school. My high school had only the necessary elements listed above. We didn’t have dances. We didn’t have sports teams and mascots. We didn’t have elements that set people up for failure (including events that attract drinking and trespassers). We had books, teachers, and a whole lot of learning. We all chose to be there for 3 to 6 hours a day and then most of us went to work somewhere for the remainder of the day. If you missed 3 days (without a medical excuse) you were out. Out. You couldn’t come back. Yes, this was a public school.
Don’t reward failed states, failed systems. It’s adding fuel to the fire. Get control of what you can. Find others to do what you can’t.
Know your numbers. 69% truancy is not something to be proud of.
Friday, July 17, 2009
Brain Games
Do you know that losing your memory and other cognitive decline does NOT have to be a part of your natural aging? It’s true.
You can do things now, each day or each week, to preserve your mental functioning. Ever more so, you can improve it- at any age. New brain cells will form.
I suggest visiting two websites for your brain health (the same way you focus on your physical exercise- you should focus on your mental exercises):
Lumosity.com
Sharpbrains.com
At Lumosity you can sign up for a free trial and learn about your own current cognitive functioning. You can also work on it during the trial and see your numbers improve.
At Sharpbrains.com you can find dozens of brain games to play for free. Some are more interesting than others. Pick and choose.
Here’s to more graceful aging – at any age.
Friday, July 10, 2009
She’s Gone and Lost Her Mind! The MAD Offer!
We’re Celebrating 2 years in Pittsburgh, as a full-time coach! (I always use “we” because I never get anywhere alone- there is always a team behind all that I do.)
Last year we sent whacky fliers with a photo of me when I was a few years old! The flier served as a thank you to our clients, friends and supporters. If memory serves, there was a little goodie in each bag also.
In celebrating this year, we’re making a most outrageous offer! I hope you are sitting down!
Pay what you think the session is worth! You read it right. Pay what you think the session is worth! Some restaurants are doing it, why not us too? Heck, we’ll try anything in the name of fun for ourselves and our clients!!!
The caveat: You must be a current or former Champion Member or coaching client to take advantage of this offer. And, you must call/email me before 4 PM on July 24, 2009 to make your appointments. You can have 1 or 2 1-hr sessions with this offer. All must take place in July or August. There are no reschedules allowed.
The loophole: (to keep it fair and FUN) You can become a “current Champion Member” by signing up for the Champions Series ($39 a month) at our website (www.spahrconsulting.com) by July 24, 2009, 4 PM. (See, we wouldn’t let you miss this chance!)
Everybody is talking about this offer! How on earth can she do it? Well, we’ve modeled it to be manageable, creative and above all else- a THANK YOU to our clients, friends and supporters for an amazing 2 YEARS! So, we’ll worry about the unaddressed details over the next month! YOU deserve this.
Last year we sent whacky fliers with a photo of me when I was a few years old! The flier served as a thank you to our clients, friends and supporters. If memory serves, there was a little goodie in each bag also.
In celebrating this year, we’re making a most outrageous offer! I hope you are sitting down!
Pay what you think the session is worth! You read it right. Pay what you think the session is worth! Some restaurants are doing it, why not us too? Heck, we’ll try anything in the name of fun for ourselves and our clients!!!
The caveat: You must be a current or former Champion Member or coaching client to take advantage of this offer. And, you must call/email me before 4 PM on July 24, 2009 to make your appointments. You can have 1 or 2 1-hr sessions with this offer. All must take place in July or August. There are no reschedules allowed.
The loophole: (to keep it fair and FUN) You can become a “current Champion Member” by signing up for the Champions Series ($39 a month) at our website (www.spahrconsulting.com) by July 24, 2009, 4 PM. (See, we wouldn’t let you miss this chance!)
Everybody is talking about this offer! How on earth can she do it? Well, we’ve modeled it to be manageable, creative and above all else- a THANK YOU to our clients, friends and supporters for an amazing 2 YEARS! So, we’ll worry about the unaddressed details over the next month! YOU deserve this.
Sunday, July 5, 2009
Bahia
I was moved last week. I was reading about one of the airplanes that had gone down in recent weeks and a story jumped out at me. It was about 12-year old Bahia. I hope you’ve heard about her.
Bahia and her mother were traveling by air (to and from where matter far less). The plane went down. Her mother was lost forever. Bahia clung to a piece of the shattered aircraft unable to see anything in the darkness around her. She said she could hear voices but couldn’t see anything.
Do you know how long she hung on to that piece of scrap? 13 hours.
(Let’s put this in some bad perspective: I can barely hold a 8 lb barbell at my side, in the air, for 3 minutes less than even imagine clinging on to a piece of metal in the cold dark sea- for 13 hours- with no one to support you.)
When Bahia was saved, after calling out to a passing ship, her father commented on who his daughter is. He said she is a “frail young girl”. Here’s where I nearly fell out of my seat. Frail? Dear Sir, there is nothing frail about this dynamo. She’s one of the strongest people I’ve ever read about- in body, mind and spirit.
This article (read in the New York Times, my daily choice for reading) gave me a great deal to ponder over the last few days. It brought about thoughts of perception, self-perception and that of others, cultural descriptions of youth and women, in particular, what strength and frailty really mean, etc…
I was so moved by Bahia’s strength that her name as gone on a list of “children’s names” if I ever get an opportunity to name any. “Bahia” is one of the ones that has more meaning. Others are just silly and fun, like, “Lily .. Pad”. My husband really hates that one. I suppose I’m an artist at heart.
Let’s celebrate Bahia this week by thinking about her, her ordeal and our own strengths.
Bahia and her mother were traveling by air (to and from where matter far less). The plane went down. Her mother was lost forever. Bahia clung to a piece of the shattered aircraft unable to see anything in the darkness around her. She said she could hear voices but couldn’t see anything.
Do you know how long she hung on to that piece of scrap? 13 hours.
(Let’s put this in some bad perspective: I can barely hold a 8 lb barbell at my side, in the air, for 3 minutes less than even imagine clinging on to a piece of metal in the cold dark sea- for 13 hours- with no one to support you.)
When Bahia was saved, after calling out to a passing ship, her father commented on who his daughter is. He said she is a “frail young girl”. Here’s where I nearly fell out of my seat. Frail? Dear Sir, there is nothing frail about this dynamo. She’s one of the strongest people I’ve ever read about- in body, mind and spirit.
This article (read in the New York Times, my daily choice for reading) gave me a great deal to ponder over the last few days. It brought about thoughts of perception, self-perception and that of others, cultural descriptions of youth and women, in particular, what strength and frailty really mean, etc…
I was so moved by Bahia’s strength that her name as gone on a list of “children’s names” if I ever get an opportunity to name any. “Bahia” is one of the ones that has more meaning. Others are just silly and fun, like, “Lily .. Pad”. My husband really hates that one. I suppose I’m an artist at heart.
Let’s celebrate Bahia this week by thinking about her, her ordeal and our own strengths.
Friday, July 3, 2009
The Coach’s Guide to Wedding Planning… Due Out Soon
Tis the season… of brides. No matter what shape the economy is in, people are falling in love and getting married. They may plan for 1 week, 1 month or 1 year- or many choices in between, but their planning. And, it can be stressful (as I have observed).
As many of you know I married for the first time on May 23. I planned for my wedding for 7 months. (I waited what seemed to be a lifetime.) My planning was virtually stress free and really fun. How on earth did I do that? I’ll tell you… in the Coach’s Guide to Wedding Planning. I’m writing it now and it will be available soon. Email me (lspahr@spahrconsulting.com) if you want to be on the waiting list.
I’ll discuss everything from the dress…..
As many of you know I married for the first time on May 23. I planned for my wedding for 7 months. (I waited what seemed to be a lifetime.) My planning was virtually stress free and really fun. How on earth did I do that? I’ll tell you… in the Coach’s Guide to Wedding Planning. I’m writing it now and it will be available soon. Email me (lspahr@spahrconsulting.com) if you want to be on the waiting list.
I’ll discuss everything from the dress…..
To the venue and date selection...
To the food…..
To the inclusion of your husband to-be…..
To you guest list…
And, to the special elements that you can add to make this a unique and very personal experience for everyone.
All of this information will come to you from the bride, who is also a coach. The goal is to keep your stress level down, excitement and enthusiasm up, and fill this time with wonderful memories you'll share with a smile for many years to come!
I can't begin to tell you how wonderful my wedding was, to me, my husband and our guests. I have no doubt I can help you make your event the same.
Sunday, June 28, 2009
The Changing Face of YOU
I was at a presentation the other day on social media. The presenter illustrated how we are different than our parents’ generation. Young people today have had a dozen jobs before they turn 30, they meet and network online and they multi-task like never before.
I often have this conversation with people. Although I know quite a few people who stay at their jobs 10+, 30+ years, I know far more that change jobs every 3 years. I’ve been one of them (the latter).
I just added my part-time and full-time adventures up. I’ve had more than 25. Mind you, I started working at the age of 12 (“waitressing” for the inquiring minds). I’ve done everything from work as a gas station attendant, serve pizza from a pizza truck on Temple’s campus, deliver messages for a company called Heaven Sent, to work for a police think tank and top-military training company as an Investigative Scientist.
Regarding social media and electronic savvy: I met my husband via MySpace. (Need I say more?) We spoke via email a few months before meeting in person. I also own/manage 2 websites, 2 blogs, 1 Ezine and am frequently on Facebook. One final piece of evidence: I sent video thank you to my wedding guests, rather than traditional stationary thank yous.
And, last point, multi-tasking: For several years I’ve worn multiple hats. Those hats could be for the same company or working multiple jobs at the same time. My max is 3 jobs at once. I have a lot of energy. And, I have a lot of interests. I enjoy taking on interesting projects. (That’s not an invitation… unless you have something really phenomenal…)
I encourage you to consider who you are in today’s world. I think it’s great if you choose to stay in one place for 20+ years. I also think its okay to realize if your goals are elsewhere. My caution is that you get too stuck in your ways. Step outside your primary profession and see what people are doing. Go outside your company to socialize and see what the buzz is. Travel once per year to a place unlike your town. Accept and embrace adventure.
From one adventurer to another. Enjoy.
I often have this conversation with people. Although I know quite a few people who stay at their jobs 10+, 30+ years, I know far more that change jobs every 3 years. I’ve been one of them (the latter).
I just added my part-time and full-time adventures up. I’ve had more than 25. Mind you, I started working at the age of 12 (“waitressing” for the inquiring minds). I’ve done everything from work as a gas station attendant, serve pizza from a pizza truck on Temple’s campus, deliver messages for a company called Heaven Sent, to work for a police think tank and top-military training company as an Investigative Scientist.
Regarding social media and electronic savvy: I met my husband via MySpace. (Need I say more?) We spoke via email a few months before meeting in person. I also own/manage 2 websites, 2 blogs, 1 Ezine and am frequently on Facebook. One final piece of evidence: I sent video thank you to my wedding guests, rather than traditional stationary thank yous.
And, last point, multi-tasking: For several years I’ve worn multiple hats. Those hats could be for the same company or working multiple jobs at the same time. My max is 3 jobs at once. I have a lot of energy. And, I have a lot of interests. I enjoy taking on interesting projects. (That’s not an invitation… unless you have something really phenomenal…)
I encourage you to consider who you are in today’s world. I think it’s great if you choose to stay in one place for 20+ years. I also think its okay to realize if your goals are elsewhere. My caution is that you get too stuck in your ways. Step outside your primary profession and see what people are doing. Go outside your company to socialize and see what the buzz is. Travel once per year to a place unlike your town. Accept and embrace adventure.
From one adventurer to another. Enjoy.
Friday, June 19, 2009
Reversal of Attitude
My friend Tara can attest to this. In my late teens, I used to hate going over to someone’s house to “watch a movie”. That was in sharp contrast to years before when Becky and I would spend every Friday night at her place watching one- after going to the high school football game of course.
Why did I hate it so much? I figured I could watch one at home if I wanted to do that- why go elsewhere?! And, I suppose I opted for other alternatives. After all, now you have a car, a license, and the freedom to go anywhere you want. (“Those were the days!” Isn’t that what people say?)
Fast forward to today, 2009. Rob and I can be found “living up our Fridays” at home in a fierce game of Scrabble. In fact, twice this week I’ve been engaged in “scrabble-related” conversations with business colleagues. We’re considering a friendly game in the months ahead. And, a few weeks ago at my wedding, a group of people (unknown to one another until that weekend, by the way) gathered on their last night at the Greenbrier to play cards together.
Attitudes change. Mine has. We can spend hours discussing why and how, but I think the important point is that it’s okay. It’s okay to change your mind. It’s okay to all of a sudden like something you hated. It’s okay to want to do something differently. It’s more than okay, in fact, its highlighting that you are a free-thinker and not controlled by the past.
I still don’t love sitting down and watching television or movies. I get fidgety (mind and body). But, I enjoy doing it occasionally with people who love it- because of what it means to them. Who knows, maybe one day I’ll be yelling “movie time!”
Why did I hate it so much? I figured I could watch one at home if I wanted to do that- why go elsewhere?! And, I suppose I opted for other alternatives. After all, now you have a car, a license, and the freedom to go anywhere you want. (“Those were the days!” Isn’t that what people say?)
Fast forward to today, 2009. Rob and I can be found “living up our Fridays” at home in a fierce game of Scrabble. In fact, twice this week I’ve been engaged in “scrabble-related” conversations with business colleagues. We’re considering a friendly game in the months ahead. And, a few weeks ago at my wedding, a group of people (unknown to one another until that weekend, by the way) gathered on their last night at the Greenbrier to play cards together.
Attitudes change. Mine has. We can spend hours discussing why and how, but I think the important point is that it’s okay. It’s okay to change your mind. It’s okay to all of a sudden like something you hated. It’s okay to want to do something differently. It’s more than okay, in fact, its highlighting that you are a free-thinker and not controlled by the past.
I still don’t love sitting down and watching television or movies. I get fidgety (mind and body). But, I enjoy doing it occasionally with people who love it- because of what it means to them. Who knows, maybe one day I’ll be yelling “movie time!”
Sunday, June 14, 2009
Volunteering Calls You!
Similar to post-9/11, people are looking for greater meaning in their lives. More fulfilling ways to spend their time.
I have several clients who are opting to leave high-powered, 70-hr work weeks, for jobs that pay 1/2 their current salaries but are far more community-centered.
I encourage everyone to volunteer with/for a cause that speaks to them. Volunteering doesn't just mean serving meals to people (a common misconception). It can be offering your expertise to your favorite charity for 10 hours a month (~2 hours a week).
Visit www.volunteermatch.org and type in your zip code and a keyword (choose a word related to your charities of choice such as "children" or "animals"; or choose a word related to what you do, such as "accounting" or "database"). This site will show you opportunities that exist in your area for your keywords.
How much simpler can it be?
Also, call your favorite charities and ask them if they need volunteers. I'd be surprised if they say no.
Happy volunteering. Let's all bring a little more meaning into our lives.
I have several clients who are opting to leave high-powered, 70-hr work weeks, for jobs that pay 1/2 their current salaries but are far more community-centered.
I encourage everyone to volunteer with/for a cause that speaks to them. Volunteering doesn't just mean serving meals to people (a common misconception). It can be offering your expertise to your favorite charity for 10 hours a month (~2 hours a week).
Visit www.volunteermatch.org and type in your zip code and a keyword (choose a word related to your charities of choice such as "children" or "animals"; or choose a word related to what you do, such as "accounting" or "database"). This site will show you opportunities that exist in your area for your keywords.
How much simpler can it be?
Also, call your favorite charities and ask them if they need volunteers. I'd be surprised if they say no.
Happy volunteering. Let's all bring a little more meaning into our lives.
Friday, June 12, 2009
7 Tips for Better Living
What is the recipe for success? What makes a man or woman feel accomplished? The truth is that it’s different for each one of us. It takes a comprehensive look at ourselves, our values, our principles, our desires and our goals to identify what a successful life would look like for us.
But, if I had to share with you a general recipe for better living it would include:
1. Read more, watch less (turn the telly off and pick up a book)
2. Take 1 hour for yourself each day (to exercise, to meditate, to study something, etc…)
3. Create goals for yourself (daily, weekly, monthly and annually)
4. Socialize with others at least once a week outside of your work (a group dinner, happy hour, a group sports event, etc…)
5. Get involved with your community (join a club, volunteer, sit on the board, etc…)
6. Create a personal manifesto that will guide you, your actions, your choices, your decisions….
7. Do a year end review. Ask yourself, “What did I accomplish this past year?” Revisit your goals, hopes, challenges, and successes. Then, design your plan for the year ahead.
But, if I had to share with you a general recipe for better living it would include:
1. Read more, watch less (turn the telly off and pick up a book)
2. Take 1 hour for yourself each day (to exercise, to meditate, to study something, etc…)
3. Create goals for yourself (daily, weekly, monthly and annually)
4. Socialize with others at least once a week outside of your work (a group dinner, happy hour, a group sports event, etc…)
5. Get involved with your community (join a club, volunteer, sit on the board, etc…)
6. Create a personal manifesto that will guide you, your actions, your choices, your decisions….
7. Do a year end review. Ask yourself, “What did I accomplish this past year?” Revisit your goals, hopes, challenges, and successes. Then, design your plan for the year ahead.
Sunday, June 7, 2009
Are you in Paradise?
I posed this question to my husband while we were on our honeymoon in Jamaica. “Would you rather be poor in a town/city you LOVED or be wealthier in a town/city you LIKED?”
The question first came to me when I was in Capri, Italy, in 1996. I was passing a little shack surrounded by grape vines as I rode what looked like a chair lift up the cliff. And I remember thinking to myself, “Yeah, I could totally live in that shack on this gorgeous island.”
How would you answer that question? Here are a few follow up questions: Are you living in a place you LOVE? Are you comfortable where you are living and that makes you enjoy the place all the more? If you could live anywhere, where would it be and why?
So many people say, “If I could live anywhere, it would be _____”. Just like they say, “If I could have been anything I would have been a _____, instead of what I am/what I do.”
Why live that way? Do you realize that people make a choice to live in their dream town/city every day?
Others work hard to make their town/city their dream place by living their best lives there. It’s kind of like, “if you can’t be with the one you love, love the one you are with”. I definitely advocate you find a way to be with the one you love, however, there are times I could agree to enjoy what you have for the moment.
Either way, take some time to dream about your ideal living space/s. Dare to ask why you can’t have them if you don’t have them already. Challenge yourself and your family to come up with a plan to move there within 5 years (1 year if you are an overachiever). Then, take a weekend or week long trip there to revisit why you love it so much. Who knows, maybe it’s changed to where you’ll fall in love with another location – or maybe it will serve as motivation to pack your permanent bags!
Happy traveling- and relocating.
The question first came to me when I was in Capri, Italy, in 1996. I was passing a little shack surrounded by grape vines as I rode what looked like a chair lift up the cliff. And I remember thinking to myself, “Yeah, I could totally live in that shack on this gorgeous island.”
How would you answer that question? Here are a few follow up questions: Are you living in a place you LOVE? Are you comfortable where you are living and that makes you enjoy the place all the more? If you could live anywhere, where would it be and why?
So many people say, “If I could live anywhere, it would be _____”. Just like they say, “If I could have been anything I would have been a _____, instead of what I am/what I do.”
Why live that way? Do you realize that people make a choice to live in their dream town/city every day?
Others work hard to make their town/city their dream place by living their best lives there. It’s kind of like, “if you can’t be with the one you love, love the one you are with”. I definitely advocate you find a way to be with the one you love, however, there are times I could agree to enjoy what you have for the moment.
Either way, take some time to dream about your ideal living space/s. Dare to ask why you can’t have them if you don’t have them already. Challenge yourself and your family to come up with a plan to move there within 5 years (1 year if you are an overachiever). Then, take a weekend or week long trip there to revisit why you love it so much. Who knows, maybe it’s changed to where you’ll fall in love with another location – or maybe it will serve as motivation to pack your permanent bags!
Happy traveling- and relocating.
Friday, June 5, 2009
Good Old Customer Service- or NOT - a Case Study
You know I’m a stickler for customer service- excellent customer service. And, that I think its DEAD in most places today.
Here’s an example of what happened to me yesterday in one of my prize customer service observation centers- the United States Post Office.
I was in line with 6 other customers (note that I said “customers”). 2 long-term postal clerks were serving customers (I use “serving” very loosely here).
First Observation: a young man (customer) asks the clerk for a dollar and a half in quarters with his change. The clerk looks perturbed. The clerk gives the customer his change without the $1.50 in change. The customer asks politely again. The clerk says in a very defensive tone, “Look, there are three banks within this row. I’m not one of them.” The customer seems embarrassed and politely says, “Ok, sorry about that.”
Second Observation: (30 seconds after the one above) a woman (customer) is having a package weighed by the other clerk in the post office. The clerk asks the customer if she’s ready to ship it, as she was only inquiring about cost. The customer says yes. The clerk then offered a few other ways she could have mailed it. The customer was considering the options and said, “But you’ve already scanned it in haven’t you?” The clerk said, “Yes”. The customer paused. She finally said, “Can you void it so that I can mail it another way?” The clerk said, while rolling her eyes, “yes, I can.” As the customer walked over to another part of the office to examine package materials, the clerk said, out loud and loudly, “Count to 10! Count to 10! It’s been a long Day!”
Do I need to do a post-mortem on these dialogues and what went wrong? I don’t think so. My readers are intelligent enough to know these individuals shouldn’t be in their current positions without serious consultation with a manager. They wouldn’t be my employees- I can guarantee you that.
Do you know the correlation of customer service and repeating revenue? It’s huge. Customers will pay more for better service! Ironically, I understand the Postal Service is experiencing trouble with revenue. Is that a no-brainer? It’s not all due to the age of the internet. People are using Fed Ex and UPS like mad.
I know what you are saying, “Welcome back from your honeymoon Bride. The real world awaits.”
Thanks- Lisa (Mrs. Lisa Spahr)
At least I know I have job security in customer service training. Bring it on. 412.867.9991 Office Line
Here’s an example of what happened to me yesterday in one of my prize customer service observation centers- the United States Post Office.
I was in line with 6 other customers (note that I said “customers”). 2 long-term postal clerks were serving customers (I use “serving” very loosely here).
First Observation: a young man (customer) asks the clerk for a dollar and a half in quarters with his change. The clerk looks perturbed. The clerk gives the customer his change without the $1.50 in change. The customer asks politely again. The clerk says in a very defensive tone, “Look, there are three banks within this row. I’m not one of them.” The customer seems embarrassed and politely says, “Ok, sorry about that.”
Second Observation: (30 seconds after the one above) a woman (customer) is having a package weighed by the other clerk in the post office. The clerk asks the customer if she’s ready to ship it, as she was only inquiring about cost. The customer says yes. The clerk then offered a few other ways she could have mailed it. The customer was considering the options and said, “But you’ve already scanned it in haven’t you?” The clerk said, “Yes”. The customer paused. She finally said, “Can you void it so that I can mail it another way?” The clerk said, while rolling her eyes, “yes, I can.” As the customer walked over to another part of the office to examine package materials, the clerk said, out loud and loudly, “Count to 10! Count to 10! It’s been a long Day!”
Do I need to do a post-mortem on these dialogues and what went wrong? I don’t think so. My readers are intelligent enough to know these individuals shouldn’t be in their current positions without serious consultation with a manager. They wouldn’t be my employees- I can guarantee you that.
Do you know the correlation of customer service and repeating revenue? It’s huge. Customers will pay more for better service! Ironically, I understand the Postal Service is experiencing trouble with revenue. Is that a no-brainer? It’s not all due to the age of the internet. People are using Fed Ex and UPS like mad.
I know what you are saying, “Welcome back from your honeymoon Bride. The real world awaits.”
Thanks- Lisa (Mrs. Lisa Spahr)
At least I know I have job security in customer service training. Bring it on. 412.867.9991 Office Line
Monday, May 11, 2009
Fitness Update
In two months recording time, February to April. Here are the differences in my body measurements.
Measurement: Start Date of February 26, 2009 to April 22, 2009 = Change
Body Weight 178 lbs to 171 lbs =- 7 lbs
Fat Weight 73.6 lbs to 64.7 lbs = - 8.9 lbs
Lean Body Weight 104.4 lbs to 106.3 lbs = + 1.9 lbs
Neck 13" to 12 1/2" = - 1/2"
Biceps 12 7/8" to 12 1/8" = - 3/4"
Forearm 9 7/8" to 9 5/8" = - 1/4"
Wrist 5 7/8" to 5 7/8" = 0
Waist 36" to 34 3/4" = - 1 1/4"
Hips 44 1/2" to 42 1/2" = - 2"
Top-Thigh 26 3/4" to 26 1/4" = - 1/2"
Mid-Thigh 22 1/2" to 22 1/4" = - 1/4"
Calf 15 7/8" to 16 3/8" = + 1/2"
Ankle 8 3/4" to 9 1/8" = + 1/4"
Shoulder Width 16 3/8" to 16 3/4" = + 3/8"
Hips Width 15 7/8" to 14 3/8" = - 1 1/2"
You can see that these measurements are often the ones that keep you going- not just the numbers on the scale. Don't be discouraged. I wasn't. I was sometimes disappointed but never discouraged. I knew I was working hard and doing the right things. The numbers will eventually follow with their ups and downs.
Now that my marathon is over. I'll continue running for 1/2 hour when I work out but now focus on weights so my arms look the best they can in that special dress I get to wear in two weeks.
Happy health to you.
Measurement: Start Date of February 26, 2009 to April 22, 2009 = Change
Body Weight 178 lbs to 171 lbs =- 7 lbs
Fat Weight 73.6 lbs to 64.7 lbs = - 8.9 lbs
Lean Body Weight 104.4 lbs to 106.3 lbs = + 1.9 lbs
Neck 13" to 12 1/2" = - 1/2"
Biceps 12 7/8" to 12 1/8" = - 3/4"
Forearm 9 7/8" to 9 5/8" = - 1/4"
Wrist 5 7/8" to 5 7/8" = 0
Waist 36" to 34 3/4" = - 1 1/4"
Hips 44 1/2" to 42 1/2" = - 2"
Top-Thigh 26 3/4" to 26 1/4" = - 1/2"
Mid-Thigh 22 1/2" to 22 1/4" = - 1/4"
Calf 15 7/8" to 16 3/8" = + 1/2"
Ankle 8 3/4" to 9 1/8" = + 1/4"
Shoulder Width 16 3/8" to 16 3/4" = + 3/8"
Hips Width 15 7/8" to 14 3/8" = - 1 1/2"
You can see that these measurements are often the ones that keep you going- not just the numbers on the scale. Don't be discouraged. I wasn't. I was sometimes disappointed but never discouraged. I knew I was working hard and doing the right things. The numbers will eventually follow with their ups and downs.
Now that my marathon is over. I'll continue running for 1/2 hour when I work out but now focus on weights so my arms look the best they can in that special dress I get to wear in two weeks.
Happy health to you.
Friday, May 8, 2009
Salute to a Mother's Sacrifice
It would be remiss of me to not blog about my mother as we near Mother’s Day 2009.
If you’ve ever heard me speak, you’ve likely heard me speak about my mother. I attribute every great thing I am, have done or will do, to her parenting. All the bad things…. Well they must be from the father I never met. (insert smile here)
I was raised by a single mother. She got pregnant with me very young. Her hopes of one day becoming a nurse were drawn to a close as she made plans to try to raise me the best she could. I had a great life growing up. She experienced many hard times, but I was mostly oblivious to it. I knew we didn’t have much money but money was not the mainstay of a child’s life. We lived in a row of little houses and duplexes with other single parents and an abundance of children to play with. My childhood memories are very happy. I was spoiled rotten- with love.
My mother often worked a full and part time job during her life to make ends meet. I’ll never forget the day I went to her part-time job (dishwasher at a large department store that no longer exists) to tell her I got into Temple University. (She hadn’t even known I applied.) I remember the shock, the joy and the tears. She was elated that her only child was going to college. But, she was also numb with the prospect of me asking for her to help pay for it. I never did ask. I wouldn’t have dared. She had done quite enough to give me the tools I would need to be successful. Now it was my turn to show her how much I learned. I learned successful and rewarding life strategies each and every day in her shadow.
My hat is off to my mom and every mom out there who has sacrificed for her child/ren.
Remember, being perfect is overrated. We don’t want or expect mothers to do that. We just hope you show us your best so we can learn it and one day show it to someone too.
If you’ve ever heard me speak, you’ve likely heard me speak about my mother. I attribute every great thing I am, have done or will do, to her parenting. All the bad things…. Well they must be from the father I never met. (insert smile here)
I was raised by a single mother. She got pregnant with me very young. Her hopes of one day becoming a nurse were drawn to a close as she made plans to try to raise me the best she could. I had a great life growing up. She experienced many hard times, but I was mostly oblivious to it. I knew we didn’t have much money but money was not the mainstay of a child’s life. We lived in a row of little houses and duplexes with other single parents and an abundance of children to play with. My childhood memories are very happy. I was spoiled rotten- with love.
My mother often worked a full and part time job during her life to make ends meet. I’ll never forget the day I went to her part-time job (dishwasher at a large department store that no longer exists) to tell her I got into Temple University. (She hadn’t even known I applied.) I remember the shock, the joy and the tears. She was elated that her only child was going to college. But, she was also numb with the prospect of me asking for her to help pay for it. I never did ask. I wouldn’t have dared. She had done quite enough to give me the tools I would need to be successful. Now it was my turn to show her how much I learned. I learned successful and rewarding life strategies each and every day in her shadow.
My hat is off to my mom and every mom out there who has sacrificed for her child/ren.
Remember, being perfect is overrated. We don’t want or expect mothers to do that. We just hope you show us your best so we can learn it and one day show it to someone too.
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